› Forums › Most Excellent Casinos › Bitstarz Casino › Bitstarz Casino Customer Support
- This topic has 3 replies, 2 voices, and was last updated 1 year, 10 months ago by
John Bro.
- Post
- September 16, 2021 at 11:00 am
BItstarz support is pretty good. I was able to get into a chat with a support member in less than a minute. They were kind and helpful so I’ve got no complaints there. I had an issue with one of the bonuses (I couldn’t activate it), so I contacted the customer support. The support activated the bonus manually and the rest is history. FYI, I must have activated something wrong or IDK. Overall I’m happy with how they work.They also offer email support but no telephone support so sorry to you dawgs that like to contact support the old fashioned way.
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- Replies
- September 21, 2021 at 9:25 am
John Bro: Are they available 24/7? I hate when customer support claims this, but in reality, they don’t deliver.
They should be. I contacted them a couple of times and they answered each and every time.
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I know what you mean about being available 24/7 but not really, I hate those too.10- Replies
- December 1, 2021 at 9:46 am
John Bro: Are they available 24/7? I hate when customer support claims this, but in reality, they don’t deliver.
They should be. I contacted them a couple of times and they answered each and every time.
Also
I know what you mean about being available 24/7 but not really, I hate those too.It’s simply unacceptable.
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